Jessica Konzer Birdwell completed her BA in liberal arts at Albion College, then her veterinary technician degree at Purdue University, with her specialty training here at the University of Tennessee College of Veterinary Medicine. She worked as the small animal anesthesia supervisor for twelve years. She has mentored many veterinary technicians/nurses not only in their anesthesia career, but also in their profession. She is an active member in committees both internally for UTCVM and externally for the AVTAA. Jessica strives to make the workplace better for everyone by working toward building a team approach and involvement.