Veterinary Referral Coordinator

For Non-Veterinarian Questions/Concerns, please contact Client Services.​

While standard referral appointments will be made by calling our appointment desk at (865) 974-8387, referring veterinarians sometimes need additional service, information and care regarding their referred patients.

Jeannie Bormet is our Referral Coordinator and specifically assists Veterinarians or Clinic Staff. She is a licensed veterinary medical technician.  Her role is to support referring veterinarians. Her duties include:

• assisting referring veterinarians with any aspect of the referral process
• providing estimates
• facilitating communication about your case to the clinician
• answering questions about client arrival / patient status
• assisting with patient follow-up care and advice
• helping communicate urgent medical advice from consulting clinicians who may not be immediately available by phone (e.g. in surgery, class or off clinics)
• assisting with the coordination of the transfer of a patient seen on our after-hours emergency service back to the referring/primary veterinarian for continued care
• assisting consulting clinicians in notifying primary/referring veterinarians of patient's death