Effective immediately, our Small Animal/Avian-Exotic Animal Emergency Service hours have changed. Emergency Services will only be open between the hours of 8 AM – 10 PM daily until further notice due to shortages in personnel and a high overnight caseload. During normal business hours, our Emergency and Critical Care service is by veterinarian referral. In order to provide the highest possible care for our hospitalized patients, we have made the difficult decision to limit our emergency services overnight. This only affects our Small Animal Hospital, NOT our Equine and Farm Animal hospitals.
Veterinarians and other members of our veterinary team continue to provide medical care for hospitalized patients overnight. We are limiting admissions of new cases to those with immediate life-threatening emergencies or critical care needs such as hit by car, gastric dilatation-volvulus (bloat), or respiratory distress. Patients with urgent but non-life-threatening needs should contact their primary veterinarian as soon as possible. Cases which do arrive at our front door will be triaged by our veterinary nursing staff.
This has been a difficult but necessary decision made to provide appropriate patient care for hospitalized animals in our intensive care unit as well as to protect our veterinary medical team who have worked tirelessly throughout the pandemic to provide for our patients. This is a temporary situation. Thank you for understanding.