Veterinary Small Animal Referral Coordinators

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For Non-Veterinarian Questions/Concerns, please contact Client Services.​

While standard referral appointments will be made by calling our appointment desk at 865-974-8387, referring veterinarians sometimes need additional service, information and care regarding their referred patients.

Jeannie Bormet and Sabrina Wilson are our Referral Coordinators, and they specifically assist veterinarians and clinic staff. They are both licensed veterinary medical technicians. Their duties include:

  • assisting referring veterinarians with any aspect of the referral process
  • providing estimates
  • facilitating communication about your case to the clinician
  • answering questions about client arrival / patient status
  • assisting with patient follow-up care and advice
  • helping communicate urgent medical advice from consulting clinicians who may not be immediately available by phone (e.g. in surgery, class or off clinics)

Contact

For Lab Submission Inquiries, please call 865-974-8387 and ask to be connected with the appropriate laboratory service.

  • Monday – Friday
  • 8:00 AM –5:00 PM

Electronic Referrals

To electronically submit referrals and access medical records of referred patients, log into the rVetLink Portal. For more information visit rVetLink Portal registration, login, FAQs.