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Our appointment desk is open between the hours of 8:00 AM – 5:00 PM*, Monday thru Friday. To make an appointment or for information, contact us at (865) 974-8387.  We are available 24/7 – every day.

*UTCVM is located in the Eastern Standard Time zone and observes Daylight Savings Time.

Instructions for Clients

Appointments for Small Animal Hospital (dogs and cats) are by REFERRAL ONLY.

Appointments for Avian, Exotic and Zoological Hospital or Equine Hospital or Farm Animal Hospital do not require a referral.

Please contact your veterinarian if you are interested in coming to the Veterinary Medical Center to determine if a referral is right for your pet. Once you have obtained a referral, your veterinarian will advise you on how to proceed with scheduling an appointment with us. Please be sure to bring all forms and materials provided by your veterinarian to your appointment.

Please see Visit Information and view the Client Guide​ for more details