Holiday Schedule Notice
The UTCVM Diagnostic Laboratory Services will be closed Nov 27–28, Dec 25 & Jan 1. From Dec 22–Jan 2, the labs will operate with limited staff — expect longer turnaround times. Thank you for your understanding and happy holidays!
New Portals Launching this Month!
UTCVM is transitioning from a single access point to three specialized portals to better serve our referring veterinary partners.
CoreOne – New for submitting lab samples, tracking their progress, and reviewing results. CoreOne FAQs; Registration and Submission Instructions. Registration opens October 20, 2025.
rVetLink (EzyVet) – New for referring patients, accessing medical records, and submitting referral forms and imaging. rVetLink Portal FAQs
On October 7, 2025, a Welcome Letter will be emailed to the clinic email address we have on file. This letter will include instructions for registering your clinic’s rVetLink portal account. If you do not receive your Welcome Letter, please contact the rVetLink Help Line for assistance.
VOLVet – For requesting courier services and FedEx shipping labels for diagnostic sample submissions. If your clinic has an existing VOLVet Portal account, you don’t need to register again for lab courier services. VOLVet Portal Registration/FAQs
View the 2025 Price Schedule
Ownership of Specimens
Submission of specimens to the Veterinary Medical Center Diagnostic Laboratory Service signifies acceptance of a contract for test results and interpretation of results. Specimens submitted to the Service and isolates derived from them become the property of the University of Tennessee. The Service maintains the right to refer a portion of the specimen to an appropriate laboratory for additional testing. The University of Tennessee maintains the right to use the specimens for any lawful purpose, including but not limited to performing applied research and test development at the University or other collaborating institutes. Return of specimens to the submitter is determined on a case by case basis and will incur charges related to shipping and handling and materials cost. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​
Due to the potential health risk to UTCVM personnel, primate samples are only accepted with prior approval and instruction from American Zoological Association (AZA)-accredited institutions. Without prior approval or proper labeling and packaging, samples will be destroyed. Call the specific laboratory before submitting any non-human primate samples. The only UTCVM diagnostic labs currently accepting non-human primate samples are Anatomic Pathology (Biopsy & Necropsy), Bacteriology/Mycology, Clinical Pathology, and Parasitology.​​​​​​​​
Submission Forms
** General Submission/Packaging Guidelines **
**Virology/Immunology not accepting samples with needles still attached to the syringes and specimens should be capped with a syringe cap or provided in a secondary container**
All lab submission forms
Quality Assurance Letters
- Biopsy Service
- Clinical Bacteriology & Mycology ​
- Clinical Pathology​​
- Endocrinology​
- Virology/Immunology​​​
- Necropsy ​
- Parasitology
General Information
​Additional Forms & Resources
- Clinical Pathology
- Bacteriology and Mycology
- Endocrinology
- Virology & Immunology
- Necropsy
- Parasitology
